Campaign Owner Agreement

1. Parties & scope

This agreement governs your use of the Platform to source, onboard and manage independent call center partners for campaigns you submit. Call center partners are independent businesses. We are not the seller of your product or service and do not make representations to consumers on your behalf.

2. Campaign submission

You will provide complete and accurate campaign information: basics, targeting, operations, pricing, compliance materials, tracking configuration and quality rules. A campaign cannot launch until all required information is complete — your Campaign Readiness Score identifies what is outstanding.

3. Review & approval

Every campaign is reviewed for viability, payout structure and compliance before it reaches any center. We may request changes or decline to run a campaign. Our review is an internal quality control step; it is not legal advice and does not warrant the lawfulness of your offer.

4. Your warranties

• You have the right to market the product or service and to authorize the materials you supply
• Your script, disclosures and consent language comply with applicable law
• Your targeting criteria and exclusions are lawful
• You hold any licenses, registrations or approvals your vertical requires
• You will maintain suppression and do-not-call obligations relating to your own data

5. Funding & launch

Campaigns are advance-funded. We do not commence recruitment, center onboarding or campaign marketing until the required advance payment has cleared. The 24-hour launch target begins only once all of the following are complete: campaign information, compliance approval, agreement acceptance, cleared payment, and tracking configuration.

6. No guaranteed outcome

We do not guarantee sales, conversions, revenue, lead volume, transfer volume or conversion rates. The launch target relates to the activation process only. Campaign performance depends on your offer, pricing, market conditions and factors outside our control.

7. Center matching & selection

The matching engine ranks eligible centers by fit, capacity, trust score and campaign history. You may invite selectively or invite all qualified centers, and you may pause an individual center at any time. Center identity is disclosed to the extent necessary to manage the campaign; full contact detail is shared only where the Platform brokers a direct introduction.

8. Billable events

You are billed on activity that meets your published qualification criteria and passes validation, at the payout rate stated in your campaign. Invalid, duplicate, non-compliant and manipulated activity is not billable. PLACEHOLDER: confirm platform fee structure — margin, percentage, or flat management fee — and how it is disclosed.

9. Rejections & review window

You may reject activity within your campaign's review window by providing a specific, good-faith reason and supporting detail. Centers have a right of reply. Rejection rates are monitored: systematic unsupported rejection is a breach of this agreement. PLACEHOLDER: confirm review window (7 days proposed) and dispute escalation path.

10. Wallet, balance & auto-pause

Your campaign runs against a funded balance. You are notified as the balance runs low. At the campaign's defined minimum balance the campaign pauses automatically. We do not extend credit by default, and activity delivered is billable regardless of a subsequent pause.

11. Data & consumer records

Consumer records generated by your campaign are delivered to you under the Platform's data terms. You are responsible for lawful use of those records after delivery, including your own consent, suppression and retention obligations.

12. Confidentiality

Center identities, trust scores, network composition and platform pricing are confidential. Your campaign materials and payout terms are treated as confidential by us and by activated centers.

13. Non-circumvention

You will not solicit or transact directly with a call center partner introduced through the Platform in respect of the introduced campaign or substantially similar campaigns, except as expressly permitted in writing. PLACEHOLDER: counsel to set duration, scope and remedy.

14. Term & termination

Either party may terminate on written notice. We may suspend a campaign immediately for compliance risk, consumer harm, non-payment or material breach. Unspent, unencumbered balance is handled per the Payment & Refund Policy.

15. Liability & indemnity

PLACEHOLDER: counsel to draft — including your indemnity for claims arising from your offer, materials and targeting instructions.

16. General

PLACEHOLDER: governing law, venue, dispute resolution, assignment, notices, entire agreement, severability, amendment.