Campaign type

Inbound Call Center Campaigns

An inbound campaign routes calls the buyer has generated to your center for handling or qualification. The center is paid per qualified call handled rather than per outbound-generated transfer.

How inbound campaigns work

Inbound removes data sourcing and dialing from the center's responsibility, which eliminates a whole class of compliance risk. In exchange, the center is judged on handling quality — speed to answer, adherence to script, and disposition accuracy. Overflow campaigns often have irregular volume tied to the buyer's own marketing.

Which centers this suits

Centers with reliable staffing coverage and strong call handling, including those without their own compliant data sources.

What to watch for

Volume is controlled by the buyer, not by you. Staffing to an inbound campaign means accepting that some hours will be quiet.

Inbound campaigns

No inbound campaigns are listed publicly right now. Availability reflects real buyer demand and changes as campaigns are funded.

Verticals that use this model

ACA campaignsACA call center campaigns connect consumers seeking Affordable Care Act marketplace health plans with licensed agents or enrollment centers. Campaigns are typically paid per qualified live transfer, and volume is heavily shaped by open enrollment timing.Medicare campaignsMedicare call center campaigns connect Medicare-eligible consumers with licensed agents or carriers. They cover Medicare Advantage, Medicare Supplement and related products, and are most commonly paid per qualified live transfer.Medicare Advantage campaignsMedicare Advantage call center campaigns connect Medicare-eligible consumers with licensed agents selling Part C plans, which replace Original Medicare through a private carrier. They are typically paid per qualified live transfer.U65 campaignsU65 call center campaigns target consumers under 65 who need health coverage outside Medicare. They span ACA marketplace plans, short-term medical, and supplemental health products, and are usually paid per qualified live transfer.DME campaignsDME call center campaigns generate qualified patient interest in durable medical equipment such as braces, mobility aids and support devices, typically routed to a supplier or telehealth provider for physician review. They are usually paid per qualified transfer.

Run a call center?

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Have a campaign to run?

Submit once. We review it, match qualified centers, onboard and certify them, and monitor quality against a tracked launch target.

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