Medicare Advantage — Live Transfer
Qualified live transfers for a Medicare Advantage plan expanding across Arizona. Consumers must be Medicare-eligible, enrolled in Parts A and B, resident in the target counties, and must consent to speak with a licensed benefits advisor.
At a glance
Who this campaign is for
Centers with prior Medicare experience, at least 10 dedicated agents available during Mountain Time business hours, full call recording and a documented QA process.
How it works
Your agents qualify the consumer on Medicare eligibility, Parts A and B enrollment, county of residence and lock-in status, then warm-transfer to the buyer's licensed agent. The transfer is billable when the consumer meets the published criteria and remains on the line through the introduction.
Qualification requirements
- Minimum 10 dedicated agents
- Prior Medicare vertical experience
- Full call recording with 12-month retention
- Documented QA process with minimum 10% sampling
- Compliant, consented traffic — no data aged beyond 90 days
- Agents individually certified on this campaign before dialing
Quality expectations
- Invalid rate below 5%
- Duplicate rate below 2%
- Consumer must remain on the line through the introduction
- Approved script used without material deviation
Compliance information
- Required non-affiliation disclosure delivered verbatim on every call
- No implication of Medicare, CMS or Social Security affiliation
- No specific plan benefit, premium or coverage claims
- Opt-outs honored immediately with dialer-wide suppression
Compliance responsibility rests with the center making the contact. Full campaign terms, the approved script and the complete rejection rules are provided to verified centers before activation.
Common questions
Do my agents need to be licensed for this campaign?
Why is county-level residency screened?
How quickly can we go live?
How to apply
Centers must be verified before they can access campaign detail or apply. Verification includes an automated eligibility check against your operational profile followed by a short call with an account manager. Once verified, activating a campaign — accepting terms, completing training and certifying your agents — takes about fifteen minutes.
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